Some of the clients I booked over the years told me how they appreciated me calling or emailing them right away after they made the initial contact. That is totally normal for me, I treat clients and potential clients the same way I would like to be treated.
This week I was on the other side. I had somebody contact me about photography and Cariad Photography was already booked for their date and so was my associate so she could not shoot it for us, so I contacted another photographer that I trust and who's work I like, but she also was booked. Next I called and wrote to a photographer that I had heard about to see if she would like to shoot the wedding, but guess what........she did not give me the courtesy of even responding.
I had not told her the date so I know she had no reason to just ignore my request for a call back because she was already booked, which in my book would have been rude too.
Now I know how those poor people feel when they contact a photographer and they don't get called back.......... I for one would never trust somebody with my memories if that is how they are from the word go. I guess this is the true difference between a truly professional photographer and somebody that thinks they are. Wake up you so called professionals..........there is so much more to photographing a wedding, customer service is just as important after all your clients are paying you to do a job and they do want you to call them back if they call you.
One thing is for sure, I will never recommend somebody again unless I know how they treat their clients.
- Cariad Photography
- North Georgia, United States
- I have been an artist for as long as I can remember and photography is my passion. I used to be a successful fine artist, but since I shot my first wedding I never looked back. I am madly and completely in love with weddings, I guess it is the romantic in me :)